This guide explains how to cancel a New Sensations membership based on the payment method you used when signing up.
Step 1: Cancel a credit card membership through the biller
If you paid for New Sensations with a credit card such as Visa or Mastercard, you need to cancel through the billing company that processed your payment. Check your payment confirmation email to find which biller charged you.
The billing companies listed in the original cancellation instructions are: EPOCH, FXBILLING, NETBILLING, CCBILL, LOCALBILLING, and SEGPAY. Use the biller’s website to cancel, or contact them by phone where a phone option is provided: FXBILLING at 1-310-664-5810 or US 800-893-8871; NETBILLING at 1-661-621-9382 or US 866-362-7202; CCBILL at 1-480-449-7751 or US 888-596-9279; LOCALBILLING at US 877-777-3758.
Step 2: Cancel a check-paid membership through the check biller
If you paid for your New Sensations membership by check, use your confirmation email to identify the billing company connected to your purchase.
The original instructions list WTS ETICKET and ELECTRSCASH for check payments. Fill out the cancellation form provided by the applicable billing company.
Step 3: Cancel a gift card membership through PayGarden
If you bought your New Sensations membership with a gift card such as Amazon or Google Play, contact PayGarden to cancel the membership.
Use the support form on the PayGarden support website and provide the requested account or payment details so they can locate your membership.
Things to know
- The cancellation method depends on how you paid for the New Sensations membership.
- Your payment confirmation email should show which billing company processed your purchase.
- Credit card, check, and gift card payments are handled by different billing companies.
- If you still have trouble cancelling, contact support for help confirming the correct biller.
After submitting your cancellation request, confirm with the billing company or support team that your New Sensations membership has been cancelled.







